FAQ
CREDIT & EXCHANGE
Hey gorgeous! If you are not 100% satisfied with your purchase, feel free to return the garment for store credit or exchange only. You have ten days to make any exchanges or returns for store credit. Please understand since our quantities are limited, thus garments are required to be returned in the same condition you received it in. If you have any questions or concerns, feel free to E-mail us at info@tkcdesigninc.com!
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We will offer exchanges and returns, but at the shipping cost of the purchaser.If you wish to return a piece, please email us at info@tkcdesigninc.com to learn more about the process.
Please note, all made to order pieces and custom artwork pieces are final sale.. To ensure that we get the right fit please send us your measurements using our size chart we can also set up an skype/face time call or showroom visit with you to help you get your measurements! To set up a call or to visit our showroom e-mail us at info@tkcdesigninc.com!
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All items purchased at a sale price are final sale.
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PAYMENT
We accept cash or credit only! All prices are charged in Canadian dollar amount, your local bank will convert the charge for you. Fees my apply.
SIZE CHART
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FOR BHAG SUIT PLEASE USE SIZE CHART ON PRODUCT PAGE
SHOW ROOM BOOKINGS
If you would like to visit our showroom to try on the garments please send us your availability to info@tkcdesigninc.com. We will get back to you with time and dates! We can’t wait to make your wardrobe colorful!
CUSTOM WORK
We are happy to customize your TKC garment, wither you would like to change the length or the fit we can do it for you! Additional charges will apply depending on the type of customization.
SHIPPING
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We ship worldwide! Please allow one to two business weeks for your parcel to arrive to you. Shipping charges will be calculated upon checkout. All packages will come with a tracking number and if you have any further questions please feel free to contact us at info@tkcdesigninc.com.
Shipping Rates:
We are a small shop and require time to package your order, please allow 3-4 days for us to package your items. If you want your order packed ASAP please select the express shipping options. If the shipping rate is incorrect or we find a better rate, we will refund you the balance!
DOMESTIC (CANADA)
XS Packages (No Tracking) : $2
S Packages: $8
M Packages: $13
L Packages: $20+
5-7 Business Days
Canada Express: $55
2 Business Days
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USA
XS Packages (No Tracking) : $2
S Packages: $14
M Packages: $20-24
L Packages: $32
5-7 Business Days
USA Express: $55
2 Business Days
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Rest of the World* - Free shipping does not apply to international parcels.Due to shipping fees, orders over $300 will be refunded the standard rate amount of $50, to help with international shipping rates.
XS Packages: $15
S Packages: $35
M Packages: $50-70
L Packages: $100+
20-40 Business Days
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If the customer has given us the wrong address, we are not liable for the contents of the shipment and are not obligated to give you a refund. TKC is not responsible for unclaimed/returned, lost, damaged packages. If a package is returned to us, we will contact you, if you wish to reship the package, you are responsible for the return fee and new shipping label. If you wish to forfeit the package TKC will apply funds excluding return fee to your account as store credit. You may be charged customs duties and taxes. Customer is responsible for custom duties and tax payments.
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STORE CREDIT
Store credit does not expires. To use or check your balance please e-mail us at info@tkcdesigninc.com
